These Terms of Service (the "Terms") govern your access to and use of the Brimley platform, websites, APIs, browser companion extension, and related services (collectively, the "Service") provided by FluxAI US LLC, trading as "Brimley" ("Brimley", "we", "us"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.
If you do not agree to these Terms, you must not access or use the Service.
1. Eligibility & account
You must be at least 18 years old and capable of forming a binding contract. Brimley is a business-to-business tool — accounts are intended for use in the course of a trade, business, or profession. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Brimley is currently available by invitation only. Public sign-ups are closed during our private beta. We may decline or revoke access at our discretion.
2. The Service
Brimley is an outbound sales-engagement platform that helps you source business contact data, draft and personalise outreach emails using artificial intelligence, send those messages from your own authenticated email account, track replies, and run multi-step sequences.
- Sourcing: contact records are retrieved from third-party B2B data providers under our agreements with them, with per-organisation rate limits and a credit ledger so you can see the cost of every record.
- Drafting: message drafts are generated using third-party large-language-model inference providers. We do not train models on your data.
- Sending: the Service sends email through
your authenticated Google Workspace / Gmail account using
the
gmail.sendandgmail.modifyscopes. We do not read your inbox beyond the threads Brimley itself sent. - Browser extension: the optional companion extension runs inside your authenticated LinkedIn session. It does not scrape your credentials and does not perform headless automation on our infrastructure.
3. Acceptable use
Your use of the Service is also governed by our Acceptable Use Policy, which is incorporated into these Terms by reference. Without limiting that policy, you must not use the Service:
- For any purpose governed by the U.S. Fair Credit Reporting Act (FCRA), or for any unlawful purpose;
- In a manner that violates any applicable marketing, anti-spam, or electronic-communications law, including the U.S. CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), the U.S. Telephone Consumer Protection Act (TCPA), the EU/UK GDPR, the UK Privacy and Electronic Communications Regulations (PECR), or equivalent laws in your jurisdiction;
- To send messages from generic group inboxes such as
hello@,info@, ormarketing@; - To target individuals in a personal capacity rather than in a business role;
- To distribute, sell, or sublicence contact records obtained through the Service to any third party;
- To send unsolicited messages without a valid lawful basis under the recipient's local law.
You are the sender. You are responsible for obtaining any required notices, consents, and approvals from your recipients under applicable law. Brimley has not provided notices to or obtained consents from your recipients on your behalf.
4. Customer data
You retain all right, title, and interest in the data you upload to or generate through the Service ("Customer Data"), including prospect lists, campaign content, and reply data. You grant Brimley a worldwide, non-exclusive, royalty-free licence to host, process, transmit, and display Customer Data solely as necessary to provide and improve the Service in accordance with these Terms and our Privacy Policy.
Where Brimley processes personal data on your behalf, the Data Processing Addendum (the "DPA") is incorporated into these Terms and forms part of the agreement between us.
5. Fees, credits, and billing
Brimley charges per credit. A credit corresponds to a unit of work performed by the Service — typically the sourcing and enrichment of one prospect record. All current plans use the same per-credit price; we do not gate features behind tiers. Specific pricing is shown in your account or in the order form you signed.
Unless agreed otherwise in writing, fees are billed monthly in advance and are non-refundable. You authorise us (or our payment processor) to charge the payment method on file.
6. Third-party services
The Service connects to third-party services that you authorise — for example, Google Workspace for email sending. Your use of those services is governed by their own terms. Brimley is not responsible for the acts, omissions, availability, or content of any third-party service.
7. Suspension and termination
We may suspend or terminate your access to all or part of the Service, with or without notice, if (a) we reasonably believe you have breached these Terms or the Acceptable Use Policy; (b) your use of the Service presents a security risk to Brimley or to other users; (c) your account is materially overdue on payment; or (d) we are required to do so by law. Where practicable we will give you advance notice and an opportunity to cure.
You may terminate your account at any time. On termination, your access to the Service ends, and we will delete or return Customer Data in accordance with the DPA.
8. Disclaimer of warranties
The Service is provided on an "as-is" and "as-available" basis. To the maximum extent permitted by law, Brimley disclaims all warranties, whether express, implied, or statutory, including any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy of contact data, or uninterrupted operation. AI-generated drafts are suggestions only — you are responsible for reviewing and approving every message before it is sent.
9. Limitation of liability
To the maximum extent permitted by law, in no event will Brimley's aggregate liability arising out of or relating to the Service or these Terms exceed the fees you paid to Brimley in the twelve (12) months immediately preceding the event giving rise to the claim. Brimley will not be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, revenue, or goodwill.
10. Indemnification
You agree to defend, indemnify, and hold harmless Brimley and its affiliates, officers, directors, and employees from and against any claim, demand, loss, or damages arising out of (a) your Customer Data; (b) the messages you send through the Service; or (c) your breach of these Terms or violation of any law.
11. Governing law
These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws principles. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of these Terms, except that either party may seek injunctive relief in any court of competent jurisdiction.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified by email or in-product notice at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
13. Contact
Brimley is operated by FluxAI US LLC. For legal notices and questions about these Terms, contact [email protected].